Terms and Conditions
PRICING
All prices are subject to change without notice. Orders will be invoiced at pricing prevailing at the time of shipment. Prices are not guaranteed. Partial shipment of an order shall not bind to deliver remainder of the order at the same prices.
TERMS OF SALE
All products are sold FOB shipping point, unless specifically noted otherwise. All orders are pre-paid unless you are an established account or have signed purchase orders from an accredited funding institution. All shipments are made to the billing address of record. For individual orders we accept Mastercard, Visa, American Express, and Discover. As a result of the recent Merchant Class Action Litigation Settlement between VISA and MasterCard, all credit card transactions will be subject to a 2.75% service charge. Orders paid by personal check are held for 10 business days from receipt of check for bank clearing purposes. Minimum purchase amount is $250.00. Sorry, NO International sales.
HOW TO ORDER
Orders will be accepted by mail or phone, 8:30 AM to 5 PM EST, Monday through Friday. Call toll-free at 800-537-5318 or locally at 814-536-5318. Fax orders accepted 24 hours a day at 814-536-7868.
When ordering, please indicate stock number, size, and color and include any other pertinent facts that may be needed. If payment for invoices is made by purchase order number, include that number when placing the order. Please do not duplicate orders. If a purchase order is sent after placing the order by phone, be sure it is marked "CONFIRMING ORDER ONLY". If this is not done, the order will be double shipped, creating additional expense. To check on the status of an order, call us at 800-537-5318.
DELIVERY INFORMATION
Delivery Charges, except for heavy items, will be approximately 8% of your total bill for orders shipped regular UPS ground and shipped within the 48 States. We will ship UPS Next Day Air or 2nd Day Air for an additional charge. Do not sign for goods damaged in transit unless properly noted. All claims must be filed with the carrier.
PACKING ERRORS
Packing errors must be reported in writing within ten (10) days of receipt of shipment. Adjustments can be made only if reported within ten days to the Customer Service Department.
CANCELLATIONS
SPECIAL ORDER MERCHANDISE IS NOT CANCELABLE once the order is placed. It is non-refundable. Equipment orders may be cancelled if the order has not been shipped. Call 800-537-5318 to cancel orders. If it has been shipped and you wish to return it, you will be responsible for the shipping charges both ways.
LIMIT OF LIABILITY
All merchandise is sold under the condition that we cannot guarantee the user freedom from injury. The user assumes all risks related to the use of the merchandise and no company representative can waive or change this condition. Product specifications in the catalog are subject to changes in production.
LIMITED WARRANTY
Sportsman'S will warranty merchandise in accordance with manufacturers warranty against defects in materials and workmanship. Products are not guaranteed against misuse or care. All goods damaged in transit are the responsibility of the carrier. For further information or inquiries, please contact Customer Service at 800-537-5318
RETURNS AND CLAIMS POLICY
Returns are not accepted, except when approved in advance by the "Returns Department". No returns accepted under six items from the same manufacturer or orders under $350.00. All orders over $350.00 or six items from the same manufacturer are subject to a 15-25% restocking charge plus return shipping at the customer's expense. Requests for return of goods must be received within 30 days of the invoice date. All authorized returns require a Return Authorization Number. This number must be clearly marked on the outside of the shipping carton. Any packages returned without bearing the authorization number will be returned at the customer's expense. Special Order merchandise and lettered merchandise is not returnable. No refunds or exchanges will be made outside the warranty period. All damaged merchandise is returned directly to the manufacturers. Toll free numbers are available from our Customer Service department.
SORRY, NO CODs!